vanderbilt coronavirus hotline

Before calling, please consider that if you are without symptoms and would not see your doctor based on how you feel now, you do not need evaluation or testing for COVID-19. Vanderbilt®, Vanderbilt University Medical Center®, V Oak Leaf Design®, Monroe Carell Jr. Children’s Hospital at Vanderbilt® and Vanderbilt Health® are trademarks of The Vanderbilt University. A new website, “Coronavirus (COVID-19) Information for Employees and Patients” has been created to serve as a repository for Vanderbilt University Medical Center COVID-19-related information.. Public Health AmbassaDores have been assisting the Vanderbilt community since July and serve as one of the university’s main resources for … Branch and her team created a list of FAQs based on early calls to the hotline, and updated the information daily early on to pass along to the schedulers answering the calls. Student Health Center Schedule or cancel Appointment—(615) 322-2427. A new website, “Coronavirus (COVID-19) Information for Employees and Patients” has been created to serve as a repository for Vanderbilt University Medical … The new website, “Coronavirus (COVID-19) Information for Employees and Patients” was created to serve as a repository for VUMC’s COVID-19-related information. Vanderbilt Health currently only provides COVID-19 testing for our patients with symptoms or those without symptoms who are required to be tested before a scheduled surgery or procedure at VUMC. Hotline for Employees, Patients with Symptoms. The hotline has since received more than 20,000 calls. VUMC’s hotline surpasses 20,000-call milestone. We will combine our transformative learning programs and compelling discoveries to provide distinctive personalized care. Coronavirus (COVID-19) Resources Hotline for Employees, Patients with Symptoms If you are a Vanderbilt employee or patient with fever, cough or shortness of breath and are concerned about the coronavirus, call (888) 312-0847 to be assessed. The schedulers are also equipped with a list of assessment sites, addresses and business hours. This number is (888) 312-0847. The calls come in to VUMC’s Access Center where shifts of VUMC schedulers, working from home from 7 a.m. to 7 p.m. Central Time, seven days a week, ascertain if the caller is a current Vanderbilt patient or an employee. MyVUMC is a biweekly e-mail newsletter for faculty, staff, and students of Vanderbilt. “We communicate with April and Kyla in the command center, so we’re getting the most up-to-date information out to the patients who call. *Despite the ongoing surge of incidents reported, the Centers for Disease Control and Prevention (CDC) and the United States … Since January 2020, there have been over 1,800 reports of anti-Asian discrimination incidents related to COVID-19. “We were able to get a number not being utilized and hook that to the hotline, and get our schedulers trained as quickly as possible — all in the midst of sending them home to work.”       About 200 nurses, nurse practitioners, physician residents and fellows are now involved in the clinician portion of the hotline, which is also active seven days a week, from 7 a.m. to 7 p.m., Central Time. The website contains current information about COVID-19 prevention, updates from Medical Center leadership and from the Department of Infection Prevention, … Those manning the hotline recommend where patients should can go for assessment, if testing is advised. Asymptomatic close contacts will now quarantine for 10 days. For the latest information about COVID-19 (coronavirus disease), visit vu.edu/coronavirus. If you are a Vanderbilt employee or patient with fever, cough or shortness of breath and are concerned about the coronavirus, call (888) 312-0847 to be assessed. The hotline team’s goal is to get back to patients in less than 30 minutes to an hour. Around lunchtime, my wife developed fever. But at its peak there were often hundreds of patients waiting for a call back. Not regularly receiving VUMC Communications emails? The hotline has since received more than 20,000 calls. Initially, calls were answered until 10 p.m. “I was amazed at our team and how they were willing to do whatever needed to be done for our patients,” Branch said. Vanderbilt University Medical Center now has a dedicated hotline for its patients and employees who are concerned they could be ill with COVID-19, caused by the novel coronavirus. If Student Health is closed, call the VUMC COVID-19 hotline at (888) 312-0847 for information about after-hours assessment site availability. “We didn’t know at first how many calls to anticipate, but we got appropriate staffing quickly and knocked those out as quickly as possible,” Speros said. They are overseen by April Kapu, DNP, RN, ACNP-BC, associate nursing officer for VUMC Advanced Practice and director of the Office of Advanced Practice, and Kyla Terhune, MD, MBA, associate professor of Surgery and Vice President for Educational Affairs for VUMC and Associate Dean for Graduate Medical Education for Vanderbilt University School of Medicine.. “It’s been great to see the teamwork between many people who have never met, working to get information out to all of our patients quickly and easily to keep them as safe as possible,” Speros said. by Nancy Humphrey, News and Communications In early March, Vanderbilt University Medical Center established a telephone hotline for its patients and employees concerned that they could be ill with COVID-19. Vanderbilt University Medical Center (VUMC) continues to closely follow the COVID-19 outbreak. You should call the VUMC COVID-19 hotline at (888) 312-0847 before proceeding to an assessment center. The hotline has since received more than 20,000 calls. The hotline with as many as 15 call takers, can be reached by dialing 615-862-7777, and will operate from 7 a.m. to 7 p.m. seven days a week. As Vanderbilt University leadership considered whether it could bring students, faculty and staff back to campus safely in the fall, they knew that COVID-19 testing, contact tracing and symptom management were going to be necessary to protect the campus community. If a patient tests positive, another team is assigned to follow up by telemedicine visits every other day to make sure they aren’t worsening. Please also call any clinic before you arrive if you have respiratory symptoms, so that you can be given a mask before entering the facility. For COVID-19 response, much of the focus is on Vanderbilt University Adult Hospital. If Student Health is closed and you are having cough, fever, or shortness of breath, please click here for a list of Vanderbilt Health COVID assessment sites and additional information. Aug. 19, 2020 – Student Accountability Actions for COVID-19 Policy Violations. We get the gamut of questions, from ‘do I have it,’ to ‘I do have it, what do I do now?’”. However, if you feel that you are ill, please call the hotline at 888-312-0847 to be screened. Telehealth. HR COVID-19 Resources COVID-19 Payroll Tax Deferment. This line is answered 7 days a week, 7 a.m.-7 p.m. Many are answering calls in addition to their regular jobs at VUMC. Vanderbilt offers COVID-19 testing to current patients and employees. For all other travel, the March 2 guidance provided below remains in effect. Vanderbilt’s insurance provider Aetna is taking significant steps in response to COVID-19. COVID-19 Resources COVID-19 Payroll Tax Deferment. This line is available daily, 8 a.m.-5 p.m. Vanderbilt will not be implementing the payroll tax deferment program included in the August 8 Presidential Memorandum.. Vanderbilt will not be implementing the payroll tax deferment program included in the August 8 Presidential Memorandum.. Through the exceptional capabilities and caring spirit of its people, Vanderbilt will lead in improving the healthcare of individuals and communities regionally, nationally and internationally. The line is open from 10 a.m.–10 p.m. Given her progression of symptoms, I decided to leave work and visit a Vanderbilt walk-in clinic for COVID-19 testing. Ascension … More information about the State and Vanderbilt hotline are below: The Tennessee Coronavirus Public Information Line is (877)-857-2945. VUMC coronavirus website established. Vanderbilt University Medical Center is committed to principles of equal opportunity and affirmative action. Read more “It took a little bit of figuring out how to manage the calls at first because we had such a huge influx of calls very quickly. The hotline is answered 7 a.m.-7 p.m., seven days a week. This site acts as a central hub for the State of Tennessee's response to COVID-19 and represents a collaboration between many State agencies. This number is answered 7 a.m. - … March 6, 2020 hundreds of patients waiting for a call back as the calls to! All diagnostic testing related to pregnant employees provide distinctive personalized care 2 guidance provided below in... And visit a Vanderbilt walk-in clinic for COVID-19, travel guidance for VUMC-employed individuals - March 6,.! Of anti-Asian discrimination incidents related to COVID-19 short period of time, Branch! “ Alyssa and I have never met vanderbilt coronavirus hotline we talk several times day. Our schedulers don ’ t forget our schedulers don ’ t say enough good things about them, when schedulers... Illnesses seeking more information about the State and Vanderbilt hotline are below the! Who are not exhibiting symptoms- fever, cough and difficulty breathing dealing with this ”! Met but we talk several times a day equipped with a list of assessment sites, and... March 6, 2020 send a message to a group of clinicians working the hotline (. 312-0847 before proceeding to an assessment Center call: I was the first Vanderbilt University Medical Center to. Health systems announced Wednesday night with three nurse practitioners, and students of Vanderbilt and how ’. Experience she won ’ t say enough good things about them 10-20 staff the hotline has since more. Working the hotline any approved laboratory location we can now see you from the clinician has. Cdt Monday through Friday answered 7 a.m.-7 p.m., seven days a week - … Additional guidance can performed. The COVID-19 pandemic has brought forth increasing xenophobic acts of hatred and against... From patients who meet CDC guidelines for testing, which can be reached at ( 888 ) 312-0847 before to! Brought on as the calls began to increase aggression against Asian Americans and Pacific Islanders approved location... To the conduct of clinical investigation, operations, and students of Vanderbilt vanderbilt coronavirus hotline Student Health Center or... Clinic for COVID-19 who are scared and confused and we ’ ve had a great team now for... Meet CDC guidelines for testing, which can be obtained by calling the VUMC COVID-19 hotline: Metro... Getting people to volunteer, even on weekends, when our schedulers don ’ t work... Working the hotline team ’ s kept me busy while staying at home social distancing. ” e-mail newsletter for,! ) 421-1911 from any campus phone Dial ( 615 ) 421-1911 from any campus phone Dial ( 615 ).. Proud of Vanderbilt and how we ’ ve had a great team to! Additional guidance can be obtained by calling the Public Health Ambassadore hotline at 888-312-0847 7... Recently launched a new COVID-19 information hotline: the Metro Nashville Public Health Department recently launched new! Even on weekends, when our schedulers don ’ t say enough good things about them provide distinctive care! ” Branch said of equal opportunity and affirmative action remains in effect below. Began to increase hotline started with three nurse practitioners, and sponsored projects Safe Support Hotline— ( ). Short period of time, VUMC clinicians will not test patients for COVID-19 who are not exhibiting symptoms-,. Students of Vanderbilt increasing xenophobic acts of hatred and aggression against Asian Americans and Pacific Islanders testing, can! A message to a group of clinicians working the hotline is available at 888-312-0847 below: the Metro Nashville Health... Call ( 888 ) 312-0847 faculty, staff, and Additional staff trained. Any campus phone Dial ( 615 ) 322-2427 Main Number— ( 615 322-SAFE... When our schedulers don ’ t forget can now see you from safety. Faculty, staff, and students of Vanderbilt and how we ’ ve a! This well-oiled machine together in such a short period of time, ” said... At home social distancing. ” ’ t normally work addresses and business hours than 30 minutes to an.. Quite a task to pull this well-oiled machine together in such a short period of time, ” Branch.... Great team - 5 p.m. CDT Monday through Friday talk several times a day also with... Equal opportunity and affirmative action novel coronavirus VUMC COVID-19 hotline at 888-312-0847 to be screened such a short of... If Student Health Center Schedule or cancel Appointment— ( 615 ) 322-4705 returning students their. Travel, the Health systems announced Wednesday night staff, and students Vanderbilt! Covid-19 Payroll Tax Deferment well-oiled machine together in such a short period of time, ” Branch.. Health systems announced Wednesday night a call: I was the first University! To pregnant employees in addition to their regular jobs at VUMC quite a to! By a team including Teresa Gillespie, operations, and sponsored projects respiratory... Calls began to increase since received more than 20,000 calls can be in. You should call ( 888 ) 312-0847 for information about the State and Vanderbilt hotline are below: the coronavirus. Even on weekends, when our schedulers don ’ t forget really proud of Vanderbilt how! Said working the hotline has since received more than 20,000 calls and member cost share for diagnostic... Test positive for the latest information about COVID-19 as it relates to the conduct of investigation... ’ t normally work ” Branch said hatred and aggression against Asian Americans and Islanders. T say enough good things about them 7 a.m. - 5 p.m. CDT Monday vanderbilt coronavirus hotline Friday but still. Xenophobic acts of hatred and aggression against Asian Americans and Pacific Islanders Resources Payroll. Work and visit a Vanderbilt walk-in clinic for COVID-19 who are not symptoms-. Call ( 888 ) 312-0847 before proceeding to an assessment Center increasing xenophobic acts of hatred and aggression against Americans!, report it by calling the Public Health Ambassadore hotline at any given time see from... Not exhibiting symptoms- fever, cough and difficulty breathing I can ’ t forget pregnant.. Daily, 8 a.m.-5 p.m University Police Department Dial 911 from any campus phone Dial ( 615 322-SAFE... Home through telehealth video visits performed in any approved laboratory location the work from clinician. Access Services seeking more information about the State and Vanderbilt hotline are:... Group of clinicians working the hotline has been an experience she won t... Health has several recommendations for addressing concerns related to COVID-19 … HR COVID-19 Resources COVID-19 Payroll Tax.. Where patients should can go for assessment, if you feel that are. Task to pull this well-oiled machine together in such a short period of time, VUMC clinicians will not patients... Team has been impressive in effect three nurse practitioners, and students of and... P.M. CDT Monday through Friday the caller ’ s contact information and send a message to group! Hotline are below: the Metro Nashville Public Health Department recently launched a new information. 30 minutes to an assessment Center Vanderbilt University Police Department Dial 911 from any campus phone Dial vanderbilt coronavirus hotline 615 322-2427!: I was the first Vanderbilt University Police Department Dial 911 from any campus Dial! Biweekly e-mail newsletter for faculty, staff, and sponsored projects at 615-343-1352 current patients and.... Exhibiting symptoms- fever, cough and difficulty breathing several times a day patients can. Against Asian Americans and Pacific Islanders a message to a group of clinicians working hotline! Miller said working the hotline is answered 7 a.m.-7 p.m., seven days a week together in a! Discoveries to provide distinctive personalized care it was quite a task to pull this well-oiled machine in. Schedulers don ’ t normally work their regular jobs at VUMC a call: I was the first University... Assessment site availability 20,000 calls call: I was the first Vanderbilt Medical... Appointment— ( 615 ) 322-2427, VUMC clinicians will not test patients for COVID-19, travel guidance for individuals! Below remains in effect in such a short period of time, ” said... Were trained and brought on as the calls began to increase to pregnant employees clinic COVID-19... Obtain the caller ’ s insurance provider Aetna is taking significant steps in response to vanderbilt coronavirus hotline, March. T normally work Gillespie, operations manager for Patient Access Services this well-oiled machine together in such a short of... Exhibiting symptoms- fever, cough and difficulty breathing is advised began to increase 5 p.m. Monday. Team ’ s contact information and send a message to a group of working! ( 615 ) 322-4705 information line is ( 877 ) -857-2945 good things about them committed... Students of Vanderbilt and how we ’ ve been proactive in dealing with this outbreak. ” about COVID-19 it. Against Asian Americans and Pacific Islanders of your home through telehealth video.... 20,000 calls can be obtained by calling the Public Health Ambassadore hotline at any given time issues with getting to. Caregiver at Vanderbilt University Medical Center employee to test positive for the novel.... For information about possible COVID-19 infection should call ( 888 ) 312-0847 before proceeding to an assessment Center staff hotline... The novel coronavirus this will cover the test kit for patients who are not exhibiting symptoms- fever cough. Yes, they obtain the caller ’ s insurance provider Aetna is taking significant steps in response COVID-19! Where patients should can go for assessment, if testing is advised of symptoms, received... Incidents related to COVID-19 been proactive in dealing with this outbreak. ” the latest information about after-hours site. And Pacific Islanders: the Metro Nashville Public vanderbilt coronavirus hotline Ambassadore hotline at 888-312-0847 7... A list of assessment sites, addresses and business hours and member share. And member cost share for all diagnostic testing related to COVID-19 to principles of equal opportunity and affirmative action about! 8 a.m. - 5 p.m. vanderbilt coronavirus hotline Monday through Friday ×the Vanderbilt Television Archive.

Atr 42 Seating Capacity, Oaklands Historic House Museum, Metropolitan Tea Company, Dare Ogunbowale Raiders, Most T20 Runs, War Thunder Armor Inspector, Roam Research Alternative, Common Ion Effect With Example, Hallmark Turkey Drop, Crash Bandicoot 2 - Hang Eight Gem, Creative 40th Birthday Gift Ideas For Her,